---
aliases: ["Paco Furiani"]
Is A: Person
Tier: "1st 🥇"
Tags: ["Team"]
---
# Paco Furiani

Head of Operations at Refactoring, responsible for keeping the entire business running smoothly behind the scenes. Paco manages billing, subscriptions, internal tools, workflows, logistics, and the operational infrastructure that allows Luca to focus on content and product. He joined Refactoring in its early days and has grown with the business, building operational systems from scratch as the company scaled from a solo newsletter to a multi-format content business with sponsors, a team, and complex workflows.

Paco has a background in operations and project management at Italian tech startups, and brings a methodical, systems-oriented approach to everything he touches. Based in Milan, he works closely with Luca and Matteo on day-to-day business operations and is the person the team turns to when something needs to get done reliably and on time.

## Notes

- Exceptionally organized and process-driven; has built the operational backbone that makes Refactoring run efficiently
- Calm under pressure and imperturbable; the person everyone trusts when things go sideways
- Takes ownership of problems end-to-end; Luca can hand off operational concerns and trust they will be resolved
- Has a talent for finding and implementing the right tools for workflows without over-engineering the stack
- Luca considers him indispensable to the business; their biweekly 1-on-1s are among the most productive meetings on the calendar

## Collaborations

- [[procedure-biweekly-1on1-paco]] — regular biweekly check-ins with Luca on operations and logistics
- [[event-1on1-paco-weekly]] — recurring 1-on-1 meetings
- [[procedure-weekly-team-sync]] — core participant in the weekly team sync
- [[event-team-sync-weekly]] — attends and contributes to weekly standups
- [[24q1-launch-sponsorship-packages]] — built the billing and invoicing workflow for sponsors
- [[procedure-sponsor-onboarding]] — manages the operational side of sponsor onboarding
- [[25q2-team-retreat]] — handled logistics and planning for the team retreat
