---
aliases: ["Podcast recording — 2024-02-15"]
Is A: Event
Date: "2024-02-15"
Belongs to: "[[2024-02]]"
Related to: ["[[person-diego-santos]]"]
Tags: ["Work", "Podcast"]
---
# Podcast recording — 2024-02-15
Recorded episode with Diego Santos. Great conversation.

## Notes
- Episode theme: the intersection of developer experience and platform engineering
- Diego walked through how his team built an internal developer portal that reduced onboarding time from two weeks to two days, with concrete metrics on developer satisfaction scores before and after
- His background running DevRel at a major cloud provider gave him strong opinions on what developers actually need versus what platform teams assume they need
- Good energy overall, though the first 10 minutes were a bit slow as Diego was warming up — may want to trim the intro during editing
- Standout moment: his analogy comparing internal platforms to public transit systems — "Nobody thanks the bus driver, but everyone notices when the bus is late"
- Recorded on Riverside; slight echo on Diego's end for the first few minutes until he switched to his wired headset

## Follow-up
- [ ] Send thank-you email to Diego with link to the raw recording
- [ ] Draft show notes emphasizing the developer portal case study
- [ ] Schedule editing with [[person-paco-furiani]] — flag the audio issue in the first segment
